|
If some game is running when Shield activates
then Windows is "frizzing"
and I can not switch Shield off from Cafe Manager. |
- In Cafe Manager for User Pays Before mode you have an options do
not activate Shield when time has elapsed.
If you use Screen Shield 2.0.0 or higher:
- Please use XTools>Window Killer... menu to run Window Killer
program and make appropriate selection. For more info see Tour
or Screen Shield help file
If you use Screen Shield 1.25 or lower:
If you haven't disable Direct Exit (in Shield Menu) you can try to
move mouse pointer (it's transparent, but it's there) up to the left
corner of a screen and do Left Click. If Shield has successfully locked
the PC, this will work and Shield will unlock computer and you can
exit the game to Windows. Otherwise you have to manually reboot PC.
- When you register Cafe Manager you can obtain XTools for Shield.
This is a free upgrade for registered customers only.
With XTools you can eliminate this sort of problems. For more information,
please see Tour
|
|
Shield
is showing some advertising banners.
Is there a way to disable it? |
- Yes.
If you use Screen Shield 2.0.0 or higher:
After you buy Cafe Manager you will receive email with
registration details. This email will also contain a link where you
can download unlock file for screen advertisement.
Alternatively, in registered version of Cafe Manager, click "News and Updates"
button. You will be re-directed to the web page where you can select
appropriate download link.
If you use Screen Shield 1.25 or lower:
When you register
Cafe Manager you will receive XTools for Shield. From XTools
you can disable the ad banners. Please see Tour
for more information
|
| Why
in Pre-Paid mode
Shield does not activates automatically when time has elapsed? |
In
order for Cafe Manager to automatically activate Shield in Pre-Paid
mode you need to use Shield in Internal Mode.
Go to Tools>Settings menu and select “Internal Use of Shield”
check box. Click Apply and restart the program.
Also make sure that Shield
and Cafe Manager are using the same Network Connection mode.
Please see Tour
for Cafe Manager for more information
|
| Why
when I’m trying to activate/deactivate Shield from Cafe Manager
it’s not working and I’m not getting any errors. It’s only starting
to work after I manually activate/deactivate Shield? |
Please
make sure that Shield and Cafe Manager are using the same Network
Connection mode.
In Cafe Manager go to Tools>Settings menu. On a Shield tab select
either Network Path or IP Address connection mode. Click Apply and
restart the program.
On a client PC, in Shield
Setup Wizard select the same connection mode. Restart the Shield.
|
|
Is
Shield compatible with all versions
of Cafe Manager? |
- Yes
|
|
How do I change Shield password? |
On a PC, where you have Shield installed go to Windows registry:
HKEY_CURRENT_USER\Software\VB and VBA Program Settings\ScreenShield\Settings
and edit Password field.
|
| Shield Timer in Pre-Paid mode in IP Address connection mode doesn't
count down and doesn't issue a flashing warning about remaining
time? |
Please install Screen Shield version 2.0.1
|
| Shutdown
and Restart are not working under Windows NT/2000? |
Please upgrade to Screen Shield version 2.0.4 or to latest version
of Screen Shield
|
| Time shown in Screen Shield
Timer window sometimes differ
from the time in Cafe Manager? |
Please upgrade to Screen Shield version 2.0.6
|
| I
cannot control Screen Shield on some of the systems? |
Please check following:
- Screen Shield is actually running on the client system. You should
see a Shield icon in the System tray;
- Check network connection mode in Screen Shield and Cafe Manager.
They should be the same;
- In Network Path connection mode make sure that Screen Shield
folder is shared with Read/Write attributes;
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